PMCare 2.4.5

PMCare is a mobile service that provides Members with convenient access to their medical program from any location, using a Wi-Fi connection or mobile network.

Members are able to perform the following tasks:

• Access Member's profile information.
• Request Member’s utilization information.
• Find the nearest provider and ambulance location nationwide.
• Request Guarantee Letters.
• Request Personal Claims.
• Request Long Term Medication.
• Utilize our utility module, Vibrant Living, for wellness purposes.

In order to ensure the proper functionality of our application, please follow these steps:

1. Ensure a stable internet connection (via tel-co mobile network, WiFi, or VPN connection). For WiFi / VPN connections, ensure inbound or outbound access is not blocked by your company.
2. Check that you have a supported mobile phone model:
   • a) Android version 8.0 (Oreo) and above
   • b) Screen size of 5 inches and above

Note: Continued use of GPS running in the background may significantly impact battery life.

EMAIL SUPPORT: pmcareplus@pmcare.com.my

Please be advised that for all issues related to PMCare++, we recommend reaching out via the email provided above. All requests for assistance, support, and inquiries will be addressed through this email. In case of any challenges or the need for further clarification, we will respond via email or phone.

Kindly include your IC number, registered phone number, registered email, or any other identification for reference purposes.

We hope you find our services beneficial.